Contact Us
Need help with an order or have a question about Jax Streetwear? We're here to help.
Jax Streetwear is a small family-owned brand, so please allow 24–48 business hours for a response.
Customer Support
Email:
Location: West Jordan, UT
Before You Contact Us
Please review our policies before reaching out:

• All items are made to order

• Production may take up to 7 business days

• All sales are final

• Shipping times are estimates and not guaranteed

Order Questions
For faster support, please include:

• Your full name

• Order number

• Email used at checkout

• A short description of the issue

• Photos if the item is defective or incorrect

Business Hours
Monday – Friday
9:00 AM – 5:00 PM MST
Closed weekends and holidays.
Privacy Notice
When you contact Jax Streetwear, we may collect information such as your name, email address, order number, and any information you provide in your message.
This information is used solely to:

• Respond to your inquiries

• Provide customer support

• Process and manage orders

• Improve our customer experience

We do not sell or rent your personal information to third parties.
For complete details regarding how we collect, use, and protect your information, please review our Privacy Policy.
Important Notice
Jax Streetwear is not responsible for:

• Carrier delays

• Lost or stolen packages marked as delivered

• Incorrect shipping addresses entered at checkout

• Delays caused by production demand

• Issues resulting from information provided incorrectly by customers

By contacting us or placing an order, you acknowledge and agree to our:

• Terms of Use

• Privacy Policy

• Return & Refund Policy

• Shipping Policy

• Store Policy

Thank You
Thank you for supporting Jax Streetwear, a family-owned brand built by a father and son with a passion for creating original apparel and accessories.